Floral Clerk

About the role

Hy-Vee's floral department helps customers find the right arrangement for every occasion, and Floral Clerks are a key part of that. The role involves assisting customers with orders, creating beginner-level floral designs, keeping the department stocked and beautiful, and delivering warm, attentive service. Night and weekend shifts are required.

Key responsibilities

• Greet customers and help them place orders in person or by phone, including completing all required paperwork
• Prepare, finish and replenish products such as small arrangements, corsages, boutonnieres, roses, carnations, balloon bouquets, bows and other floral items
• Send and retrieve FTD, Teleflora and computer orders while keeping order details confidential
• Check products for freshness and anticipate daily product needs
• Water plants and keep the department clean, including coolers, counters, floors and sinks
• Prepare delivery lists, unload trucks, store product, check it in, put it away and process invoices
• Run the department register, receive payment and make change
• Answer the phone promptly and pitch in with other tasks and special projects

Required profile

• Commitment to Hy-Vee's mission and a genuine passion for helping customers
• Ability to solve practical problems and follow instructions in a fast-paced environment
• Ability to communicate clearly with customers and co-workers
• Ability to maintain confidentiality on customer order details
• Less than a high school diploma or equivalent is accepted; six months of similar or related experience preferred
• All training is provided

Required skills

• Applying math skills including fractions, decimals and percentages in day-to-day tasks
• Ability to safely use sharp knives and blades where applicable, and to operate a delivery vehicle according to DOT standards where applicable

The anticipated hourly starting wage is $13.50 to $16.80 depending on experience. Employment is contingent on passing a pre-employment drug screen.