Flight Coordinator

About the role

Freight Runners Express is looking for a highly organized, detail-oriented Flight Coordinator to support its growing air cargo and charter operations. It is a 24/7/365 operation with three 12-hour shifts (Saturday, Sunday and Monday, 12:01am to 12:00pm). The role acts as a central hub of communication, keeping flights scheduled efficiently, customers informed and operations running smoothly. Training is provided.

Key responsibilities

• Coordinate and schedule flights according to customer needs, aircraft availability and crew schedules
• Act as the main contact between pilots, customers, maintenance teams and internal departments
• Monitor phone, email and internal systems and prioritize tasks in real time
• Track flight activity and proactively handle delays, changes or operational issues
• Keep customers informed and provide timely updates throughout the flight process
• Maintain accurate records of schedules, communications and operational updates
• Work with internal teams to resolve issues quickly and identify ways to improve service

Required profile

• Backgrounds such as customer service, trucking and logistics coordination, airline or airport operations, or dispatch/scheduling roles are welcomed
• Experience with scheduling, dispatching or coordinating operations is highly preferred
• Ability to pass criminal background checks and a pre-employment drug screening
• Ability to obtain airport security credentials, including FBI and TSA clearance
• US citizenship or legal authorization to work in the United States
• Valid driver's license

Required skills

• Processing information from multiple sources at once
• Strong organization and time management
• Clear written and verbal communication
• Comfort in fast-changing, time-sensitive situations and a problem-solving approach

What we offer

• Medical, dental, vision, life and disability insurance
• 401(k) retirement plan with company match
• PTO accrual and paid holidays