Field Service Professional

About the role

Join Vivint Smart Home as a Field Service Professional, installing and servicing industry‑leading smart home technology for customers in Wichita Falls. You will work independently while staying connected to a supportive team, delivering safe, connected homes.

Key responsibilities

• Install and service smart home security, thermostat, automation systems, cameras and smart locks.
• Troubleshoot technical issues and provide on‑site solutions.
• Educate customers on product features and functionality.
• Conduct evaluations to recommend upgrades or service enhancements.
• Manage daily appointments, work orders and equipment while maintaining safety and quality standards.

Required profile

• Valid driver’s license with a clean record.
• Pass background check, drug test and required licensing.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Physical ability to lift up to 50 lb, climb ladders and work in varied weather conditions.

Required skills

• Installation of smart home security systems.
• Thermostat and automation system setup.
• Camera and smart lock installation.
• Troubleshooting of smart home technology.

What we offer

• Competitive hourly base pay plus uncapped commission.
• Paid training, take‑home vehicle, gas card, tools, cell phone and tablet.
• Four‑day, 10‑hour schedule with paid drive time.
• Benefits: 10 holidays, 2 weeks PTO, medical/dental/vision, 401(k) match, stock purchase program, and more.