Fiber Technician II – Install, Repair & Test Fiber Networks

About the role

This advanced‑level position involves installing, repairing, and testing internet and broadband services for residential and small‑business customers in Omaha. The technician works outdoors, interacts directly with customers, and ensures reliable fiber connectivity.

Key responsibilities

• Perform in‑home installations and service work, including ONT, gateways, extenders, Ethernet, and fiber wiring.
• Test, turn up, and maintain outside and inside plant equipment; conduct line station transfers and splitter modifications.
• Install, repair, and relocate fiber drops, both buried and aerial, and handle mechanical connector installations.
• Perform single‑ and multi‑fiber fusion splicing, use OTDR/Opti‑meter tools, and troubleshoot fiber issues.
• Work in confined spaces, manholes, and perform pit/shoring activities with appropriate safety measures.

Required profile

• Valid state driver’s license with a satisfactory driving record.
• Ability to climb >18 ft, lift up to 75 lb, and work in various weather conditions.
• Excellent interpersonal and customer service skills.
• 0–2 years of relevant experience; high school diploma required.

Required skills

• Fiber splicing (fusion, mechanical connectors).
• Use of OTDR, Opti‑meter, fault finder tools.
• Installation and maintenance of fiber‑based services and outside plant equipment.
• Basic knowledge of OLT, SFPs, DPU, and related hardware.

What we offer

• Hourly pay range $34.65 – $42.
• Comprehensive health, life, and voluntary benefits package.
• Full‑time schedule with potential overtime and weekend work.
• Opportunities for growth within a company focused on honesty, respect, and a growth mindset.