Facility Support Desk Dispatcher

About the role

Acciona is seeking a Support Desk Dispatcher to manage facility service requests in Arlington. The role serves as the central communication hub between building occupants, facility management, technicians, cleaning teams, vendors, and site leadership, ensuring timely and accurate work order processing.

Key responsibilities

• Consolidate and manage quality reports and processes, integrating them into sustainability reports.
• Implement and monitor business continuity models to maintain operational readiness of critical assets.
• Prepare presentations, reports, and supporting materials for quality projects and processes.
• Support ISO and international standards implementation, assisting businesses with certification and continuous improvement.
• Analyze quality and process data, proposing corrective and preventive actions.
• Update and maintain corporate regulatory systems, ensuring alignment with organizational and regulatory requirements.

Required profile

• Degree in Engineering, Business Administration, Economics, or related field.
• Master’s degree in Quality Management, Process Reengineering, or Strategic Process Management.
• 1–2 years of experience in similar roles.

What we offer

• Competitive salary and relocation assistance where required.
• 401(k) retirement plan.
• Medical, dental, vision, life, short‑ and long‑term disability benefits.
• Tuition reimbursement.
• Paid time off.