Employee Health & Benefits Account Associate

About the role

Marsh McLennan Agency (MMA) is hiring an Employee Health & Benefits Account Associate in Nashville, TN. You will support client managers in administering employee health and benefits programs, including health insurance, dental, vision and wellness initiatives. Applicants must live within driving distance of the Nashville or Lexington, KY office and be able to commute at least three days per week.

Key responsibilities

• Respond to client inquiries and provide information on health and benefits plans
• Maintain client records, enrollment forms, plan summaries and compliance materials
• Prepare and analyze reports on benefits utilization, claims and trends
• Ensure programs comply with ERISA, HIPAA and ACA requirements
• Facilitate communication between clients, carriers and internal teams
• Help develop and deliver employee training on benefits programs
• Take part in open enrollment, plan renewals and vendor management projects
• Gather client information for marketing, create spreadsheets and presentations for prospect/renewal meetings, prepare enrollment guides and handle routine plan administration (new enrollees, changes, terminations)
• Handle claim and plan administration issues and basic client correspondence once the agent license is obtained
• File, set up and maintain files in Agency Management and Imaging Systems

Required profile

• Bachelor's degree in Business Administration, Human Resources or a related field preferred
• Previous experience in employee benefits, insurance or account management is a plus
• Life & Health license required, or must be obtained within 90 days of employment
• Strong organizational skills, attention to detail and excellent written, communication and interpersonal skills
• Ability to work independently and as part of a team

Required skills

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Knowledge of health and benefits regulations is a plus

What we offer

• Medical, dental and vision insurance
• 401K with company match
• Company-paid life and disability insurance
• Paid time off and volunteer paid time off
• Employee assistance program
• Tuition reimbursement and professional development
• Career mobility, networking groups and charitable contribution match