EDD/HR Investigator I

About the role

The EDD/HR Investigator I supports the bank’s BSA/AML/OFAC compliance program by conducting enhanced due diligence, investigating high‑risk customer relationships, and reviewing sanctions‑related matters. The role requires strong analytical abilities and attention to detail in a fast‑paced banking environment.

Key responsibilities

• Review and investigate escalated prospect and customer accounts involving PEPs, sanctions exposure, adverse media, and other high‑risk indicators.
• Conduct enhanced due diligence, negative news searches, online research, and database reviews for onboarding and ongoing monitoring.
• Analyze OFAC alerts and potential sanctions matches, document findings, and recommend dispositions.
• Identify and promptly escalate unusual activity or risk concerns to management.
• Validate new prospect accounts and KYC/CIP documentation for completeness and regulatory compliance.
• Support daily monitoring system input, reconciliation processes, and account monitoring activities.
• Maintain audit‑ready case files, reviews, and supporting documentation.
• Assist with KPI/KRI metrics, recommend process improvements, and coach junior staff as needed.

Required profile

• Associate degree required.
• Relevant certifications such as CAMS, AMLCA, or other AML/BSA‑related credentials.
• Analytical, detail‑oriented, and able to manage multiple priorities.
• Strong written and verbal communication skills.

Required skills

• Knowledge of KYC/CIP, OFAC screening, and AML compliance frameworks.
• Experience with enhanced due diligence and adverse media research.