Ecommerce Account Manager

About the role

The Ecommerce Account Manager will partner with the VP of Marketing & Ecommerce to design and execute online sales strategies, drive growth across digital retail channels, and serve as the primary liaison between Boiron and its ecommerce partners.

Key responsibilities

• Coordinate with Retail Media, Ecommerce and Marketing teams on online retailer sales, marketing, and promotion campaigns.
• Develop programs to accelerate sales volume for online and third‑party accounts and new dot‑com opportunities.
• Monitor pricing and third‑party sellers to protect and grow Boiron brands.
• Enhance online retailer catalogs and product detail pages in collaboration with Marketing.
• Drive sales and margin through site‑merchandising strategies, working with retail media, digital shelf and marketing teams.
• Report ecommerce business results and insights to internal stakeholders on a monthly basis.
• Lead quarterly planning and review meetings with online retailers and represent Boiron at trade shows and conferences.
• Gather and share market intelligence on competitor activity, retailer changes, and new business opportunities.

Required profile

• B.S. or B.A. in a related field.
• 5‑10 years of sales experience, preferably in OTC, natural products, or pharmaceutical industries.
• At least 5 years in key account, digital, or ecommerce sales roles.

Required skills

• Strong working knowledge of ecommerce platforms.
• Experience with digital advertising platforms.
• Proficiency in email marketing tools.
• Familiarity with CRM systems.
• Ability to analyze data and generate actionable insights.