District Asset Protection Manager

About the role

The District Asset Protection Manager (DAPM) teaches, coaches and trains associates so that core asset protection initiatives are carried out effectively. The role drives programs on theft and fraud mitigation, operational excellence, safety and environmental compliance across The Home Depot stores, without adding complexity to store operations. It typically reports to the Regional Asset Protection Manager and has 5-8 direct reports.

Key responsibilities

• Drive execution of Merchandise Protection Standards, Pick Ticket and Lockup programs, front-end accuracy standards, safety initiatives and post-order compliance with third-party guards
• Teach, coach and train store leadership and associates on theft/fraud, shrink and shrink mitigation, and safety and environmental processes such as the Handling Hazardous Materials program and Store Readiness Checklist
• Manage internal and external theft and fraud cases, conduct interviews, review and approve external cases, and build partnerships with local law enforcement
• Review shrink performance by district and store, manage the shrink reduction strategy, and monitor shrink indicators
• Make hiring and disciplinary decisions, staff and schedule AP associates, run performance reviews and train them on safety behaviors
• Travel overnight 5% to 20% of the time; work indoors in a comfortable setting, with occasional standing, sitting or lifting light objects

Required profile

• Age 18 or older and legally permitted to work in the United States
• Associate's degree or equivalent, or minimal education required
• 3 years of multi-unit retail asset protection experience leading a team focused on internal and external theft, conducting investigations and working with law enforcement
• 3 years of leadership experience
• Preferred: LPC/LPQ certification

Required skills

• Working knowledge of Microsoft Office and presentation software such as PowerPoint
• Knowledge of physical security and investigation systems (CCTV, alarm, exception-based reporting)
• Excellent written and verbal communication, negotiation and conflict resolution skills