District Asset Protection Manager

About the role

The District Asset Protection Manager (DAPM) teaches, coaches and trains associates so that core asset protection initiatives are carried out effectively. The role drives programs on theft and fraud mitigation, operational excellence, safety and environmental compliance across The Home Depot stores, without adding complexity to store operations. It typically reports to the Regional Asset Protection Manager and has 5-8 direct reports.

Key responsibilities

• Drive execution of Merchandise Protection Standards, Pick Ticket and Lockup programs, front-end accuracy standards and safety initiatives, and ensure third-party guards follow post orders.
• Teach, coach and train store leadership and associates on theft and fraud, shrink mitigation and safety; build relations with government relations and law enforcement.
• Enter internal cases into the case management system, review alerts and physical security, interview internal theft cases and review external cases submitted by Asset Protection Specialists.
• Analyze shrink performance by district and store, manage the shrink reduction strategy, and review business practices, exception-based reporting, the theft portal and AP Performance Hub daily, weekly and monthly.
• Make hiring and disciplinary decisions, staff and schedule AP associates, conduct performance reviews and train them on safety behaviors, hazardous materials handling and the Store Readiness Checklist.

Required profile

• Age 18 or older and legally permitted to work in the United States.
• Associate's degree or equivalent, or minimal education required.
• At least 3 years of multi-unit retail asset protection experience, including leading a team focused on internal and external theft, conducting internal investigations and working with organized retail crime and law enforcement partners.
• 3+ years of leadership experience.
• Flexible retail schedule, including overnight travel 5% to 20% of the time.

Required skills

• Preferred: working knowledge of Microsoft Office and presentation software such as PowerPoint.
• Preferred: LPC/LPQ certification.
• Preferred: ability to collaborate across functions, negotiate, handle complaints and communicate well.