District Asset Protection Manager

About the role

The District Asset Protection Manager (DAPM) teaches, coaches and trains associates so that core asset protection initiatives are carried out effectively. The role drives programs on theft and fraud mitigation, operational excellence, safety and environmental compliance across The Home Depot stores, without adding complexity to store operations. It typically reports to the Regional Asset Protection Manager and has 5-8 direct reports.

Key responsibilities

• Drive execution of Merchandise Protection Standards, Pick Ticket and Lockup programs, front-end accuracy standards and safety initiatives, and ensure third-party guards follow post orders
• Partner with government relations and law enforcement, and help de-escalate serious incidents and threats of violence
• Teach, coach and train store leadership and associates on theft/fraud, shrink and shrink mitigation, and safety and environmental processes such as the Handling Hazardous Materials program and Store Readiness Checklist
• Enter internal cases into the case management system, conduct interviews, review and approve external cases, and build partnerships with local law enforcement
• Review business practices, exception-based reporting, the theft portal and AP Performance Hub daily, weekly and monthly, and monitor shrink performance and indicators across the district and by store
• Manage the company's shrink reduction strategy
• Make hiring and disciplinary decisions, staff and schedule AP associates, run performance reviews and train them on safety and regulatory processes

Required profile

• Age 18 or older, legally permitted to work in the United States
• Associate's degree or equivalent, or minimal education required
• 3 years of multi-unit retail asset protection experience, including leading a team focused on internal and external theft, conducting internal investigations and working with organized retail crime elements and law enforcement
• 3+ years of leadership experience
• Flexible retail schedule, including overnight travel 5% to 20% of the time

Required skills

• Working knowledge of Microsoft Office Suite and presentation software such as PowerPoint (preferred)
• Experience with physical security and investigation systems (CCTV, alarm, exception-based reporting)
• LPC/LPQ certification (preferred)
• Excellent written and verbal communication, negotiation and conflict resolution skills

Pay range for eligible states: $85,000 to $100,000.