Director of AI Enablement

About the role

RCS Worldwide, an iHeartMedia company, is looking for a Director of AI Enablement in Austin, Texas. The role drives the company's AI vision and brings innovative capabilities to its SaaS and on-premise product portfolio, working across Product Management, Engineering, Customer Success, Sales and Executive Leadership. It is both strategic and highly technical.

Key responsibilities

• Own the AI product roadmap, evaluate emerging AI technologies and recommend strategic investments, and define AI product principles, governance and long-term platform direction.
• Create business cases for AI initiatives, including ROI, pricing and commercialization strategies.
• Define strategy for agent-based workflows, establish standards for agent orchestration, memory, planning and tool usage, and evaluate commercial and open-source agent frameworks.
• Define the approach to AI interoperability using standards such as Model Context Protocol (MCP), partner with engineering on reusable AI connectors and expose products as AI-capable services.
• Partner with Product Managers to prioritize AI capabilities, develop multi-year roadmaps and turn customer problems into AI-enabled features.
• Work with Engineering on technical direction, with Sales and Marketing on AI positioning and go-to-market, and with Customer Success on adoption opportunities.
• Present the AI strategy and roadmap to executive leadership and customers.

Required profile

• 8+ years in Product Management, Product Strategy or Technical Product Leadership, with a focus on enterprise software products.
• Strong understanding of modern AI technologies and experience with AI platforms such as OpenAI, Anthropic, Google Gemini, Azure AI or AWS Bedrock.
• Experience with APIs, SDKs, cloud platforms and integration technologies, and with software architecture and development practices.
• Excellent executive communication, strategic planning and the ability to influence cross-functional teams without direct authority.
• Preferred: familiarity with LangChain, Semantic Kernel, AutoGen or CrewAI, experience with enterprise integration and workflow automation, and an MBA or advanced technical degree.

Required skills

• Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), agentic AI and prompt engineering
• Vector databases and AI orchestration frameworks
• Model Context Protocol (MCP)
• APIs, SDKs, cloud platforms and integration technologies

What we offer

• Flexible benefits including employer-sponsored medical, dental and vision, and supplemental life insurance
• Paid vacation, sick time and company holidays, plus a paid volunteer day
• 401K plan