Direct-To-Home Technician (Full-Time) – Ocala, FL

About the role

We are looking for a full-time Direct-to-Home Technician to join our smart-home services team in Ocala, FL. You will install, service and troubleshoot cutting-edge home technology while delivering top-level customer service.

Key responsibilities

• Install, service and troubleshoot smart-home devices and systems at customer residences.
• Manage inventory and company assets with a business-owner mindset.
• Perform routine maintenance, inventory checks and equipment upkeep.
• Explain system capabilities and provide operational instructions to customers.
• Identify upsell opportunities and convert service appointments into additional product sales.
• Earn piece-rate pay with an unlimited commission structure.

Required profile

• Customer-first attitude with integrity and strong rapport-building skills.
• Sales mindset – experience in retail, B2C sales, insurance or service-based sales is a plus.
• Valid driver’s license, good driving record and reliable transportation; must reside within 20 miles of Ocala.
• Ability to pass a post-offer background check and meet licensing requirements.
• Physical ability to lift up to 45 lb, climb ladders up to 14 ft and work in confined spaces such as attics.

Required skills

• Smart-home technology installation.
• Cable/satellite installation (preferred).
• Inventory management.

What we offer

• Piece-rate pay plus unlimited commission.
• Training on industry-leading smart-home products.
• Opportunities for career growth within a dynamic, inclusive company culture.