Digital Clerk - Curbside Pickup

About the role

Meijer is hiring a Digital Clerk for its curbside digital shopping pickup in Gaylord, Michigan. The role fulfills customers' online curbside orders so they can pick up one order at a time, with a quick, friendly and accurate pickup experience.

Key responsibilities

• Provide excellent service at the curbside pickup area through accurate order fulfillment and payment collection
• Greet each customer courteously, in person and on the phone, and answer their questions
• Maintain positive relationships with customers, teammates and leadership, and resolve concerns with leadership when needed
• Receive daily workflow through a dashboard and fulfill orders throughout the shift
• Select items in the store, scan and verify products, and bag them according to bagging standards
• Store and stage orders correctly while following food safety guidelines
• Keep the curbside area clean and tidy, and support other tasks as needed

Required profile

• High school diploma or equivalent
• At least 1 year of experience; prior retail experience preferred
• Past cashier experience preferred
• Ability to lift, bend, twist and stand for long periods
• Training is provided, so no prior knowledge is required

Required skills

• Strong communication skills and a customer-first approach
• Ability to learn new technologies quickly
• Detail-oriented, organized and dependable
• Process-driven, able to follow procedures consistently
• Past online ordering experience is a plus

What we offer

• Weekly pay
• Scheduling flexibility
• Team member discount
• 401(k) with company contributions
• Paid parental leave and paid family care leave
• Paid education assistance and development programs
• Medical, dental and vision coverage