Desktop Administrator (Hybrid, Philadelphia)

About the role

White and Williams LLP is looking for a Desktop Administrator to manage and support the firm’s end‑user computing environment of roughly 400 users. The position is hybrid, requiring three days per week on‑site in the Philadelphia office.

Key responsibilities

• Package and deploy Windows applications using SCCM and Intune.
• Deploy Windows OS with SCCM and Autopilot.
• Maintain Windows environments – patching, driver updates, group policies, and configuration.
• Create and maintain batch and PowerShell scripts.
• Oversee device procurement, lifecycle management, and system health monitoring.
• Manage identity and access platforms such as Active Directory, Entra ID, and DUO.
• Provide Level 2/3 support for end users.
• Assist with VMware infrastructure and manage Virtual Desktop Infrastructure, including Azure Virtual Desktop and Microsoft Remote Desktop Services.

Required profile

• Bachelor’s degree preferred but not required.
• 3–5+ years of experience in systems administration or desktop/endpoint engineering.
• Hands‑on experience managing Windows desktops/laptops in a business setting.
• Experience supporting a mid‑size environment (200–800 users).
• Strong organizational, communication, and problem‑solving abilities.
• Ability to handle multiple projects under tight deadlines.

Required skills

• Windows Application Packaging and Deployment (SCCM, Intune).
• Windows OS Deployment (SCCM, Autopilot).
• PowerShell and batch scripting.
• Active Directory, Entra ID, DUO.
• VMware administration.
• Azure Virtual Desktop (AVD) and Microsoft Remote Desktop Services.
• Patch management, driver management, and group policy configuration.

What we offer

• Ethical, collaborative work environment with open‑door culture.
• Comprehensive benefits package including health, dental, life, disability, 401(k) match, and paid family leave.
• Opportunities for training, mentorship, and career growth.