Dental Front Desk Administrator

About the role

We are looking for a dependable Dental Front Desk Administrator to join Lakewood Complete Dentistry. The role supports patient flow, ensures accurate records, and provides a welcoming experience for every visitor.

Key responsibilities

• Greet patients, manage check‑in and check‑out processes.
• Schedule appointments, update the calendar, and coordinate follow‑up visits.
• Maintain up‑to‑date patient records, digital forms, treatment notes, and insurance information while ensuring HIPAA compliance.
• Answer phone calls, direct inquiries, and liaise with clinical and administrative staff.
• Verify benefits, obtain pre‑authorizations, and communicate coverage details.
• Collect payments, reconcile daily POS transactions, and handle collections.
• Assist with ordering and tracking dental supplies.
• Support the practice’s adherence to policies, quality standards, and infection‑control protocols.

Required profile

• 3‑5 years of experience in a dental front office, administrative or receptionist role.
• Familiarity with dental terminology, procedures, and insurance processes.
• Friendly, upbeat, and dependable with strong interpersonal skills.
• Detail‑oriented, organized, and able to multitask in a fast‑paced environment.
• Excellent written and verbal communication.
• Self‑starter, critical thinker, and team player.

Required skills

• Proficiency with the Open Dental practice management system.

What we offer

• $25‑32 per hour plus bonus.
• Healthcare benefits.
• Up to 5 weeks paid time off.
• Dental coverage.
• 401(k) matching.