DC Area Supervisor

About the role

The DC Area Supervisor leads an hourly team and influences the entire distribution team to run the distribution center efficiently, safely and productively. The role handles management responsibilities for 20 to 30 hourly associates, including hiring, evaluation, development, discipline and termination, and ensures merchandise is handled promptly, efficiently and accurately. It typically reports to the Operations Manager.

Key responsibilities

• Manage process: ensure operations procedures are followed, recommend changes to the Operations Manager or Assistant General Manager, and identify inefficiencies
• Coach and develop associates: train, coach and evaluate hourly associates, resolve relations issues, and handle hiring, compensation, discipline and terminations
• Investigate operational errors and recommend corrective action
• Maintain inventory accuracy and control, and review reports on productivity, accuracy, quality and expenses
• Drive results and plan staffing needs so production rates match the business plan and minimize damage
• Other duties as assigned by the Operations Manager, Assistant General Manager or General Manager

Required profile

• Age 18 or older and legally permitted to work in the United States
• Flexibility to work various shifts and ability to relocate
• High school diploma or GED; preferred: Bachelor's degree
• Preferred: 3+ years of supervisory experience in a related field
• Travel of less than 10% overnight; intermittent periods of physical exertion such as lifting, standing and walking

Required skills

• Preferred: computer skills in Microsoft Office and experience with warehouse management systems
• Preferred: people management, financial acumen, business communication and operations systems knowledge