This job is no longer available
This job expired on 12/07/2026. It no longer accepts applications.
Customer Care Coordinator – Houston
Toll Brothers · Houston
Job description
About the role
Join Toll Brothers, a Fortune 500 luxury home builder, as a Customer Care Coordinator in Houston. You will help deliver quality homes by providing prompt warranty service and coordinating with homeowners, technicians, and subcontractors.
Key responsibilities
- Respond to warranty requests from homeowners.
- Dispatch service technicians and track the completion and quality of each service call.
- Generate and maintain service reports and documentation.
- Collaborate with subcontractors to manage billing and invoice processes.
- Oversee quality control and warranty service administration.
Required profile
- 2+ years of experience in fast‑paced residential construction.
- Strong knowledge of construction trades.
- Excellent written and verbal communication, including telephone etiquette.
- Strong planning, organizational, and documentation skills.
Required skills
What we offer
- Comprehensive medical and dental benefits.
- 401(k) plan with company match.
- Discounted stock purchase program.
- Discounts on mortgages, homes, appliances, and more.
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Toll Brothers
Houston