Concierge for Luxury High‑Rise Community

About the role

The Concierge at Ascent South Lake Union provides premium front‑desk service for a 251‑unit luxury high‑rise, creating a welcoming environment for residents and visitors while supporting community operations.

Key responsibilities

• Greet prospects and residents, manage phone calls and direct them to appropriate staff.
• Maintain guest suite schedules, ensure cleanliness and proper payment.
• Prepare clubhouse amenities each morning and oversee loading dock/elevator schedules for moves.
• Manage package deliveries, equipment rentals, and coordinate resident activities and programs.
• Keep up‑to‑date local area information and maintain relationships with concierge vendors.

Required profile

• Excellent customer service with strong communication and professional appearance.
• Highly organized, detail‑oriented and able to work flexible hours, including evenings, weekends and holidays.
• Knowledge of the local neighborhood to assist residents and guests.

Required skills

• Proficiency with computers, internet and basic software applications.

What we offer

• Hourly pay range $23.00‑$24.25.
• Housing discounts up to 40% at Greystar communities.
• Cell phone allowance, monthly bonus incentives and comprehensive benefits package.
• Paid time off, 401(k) match, parental leave and additional employee perks.