Community Manager, Social

About the role

Robinhood is looking for a Social Media Community Manager to be the human extension of its brand across key social platforms. You will blend an accessible, bold voice with the rigorous compliance standards required in the financial services industry, helping shape the future of finance for a new generation of investors.

Key responsibilities

• Manage daily community engagement on X (Twitter), Reddit, TikTok, YouTube and Instagram, writing responses, moderating conversations and keeping the audience active.
• Leverage deep knowledge of online finance communities to authentically engage retail investors.
• Monitor overall community sentiment using social listening tools and provide real‑time insights to product and marketing teams.
• Design and execute community‑first activations such as live AMAs, platform‑specific Q&As and surprise‑and‑delight moments for power users.
• Stay on top of internet culture, algorithm trends, meme formats and FinTwit narratives to keep Robinhood’s presence cutting‑edge.
• Ensure all community communications comply with financial regulations and internal policies.

Required profile

• Passionate about finance and online communities with a bold, relatable communication style.
• Strong judgment to balance brand voice with compliance requirements.
• Self‑starter who thrives in a fast‑moving, high‑performing environment.
• Willingness to work on‑site in Menlo Park or New York at least three days per week.

Required skills

• Proficiency with social listening and analytics tools.
• Experience managing communities on X, Reddit, TikTok, YouTube and Instagram.

What we offer

• Competitive compensation and benefits package.
• Opportunity to influence the democratization of finance at a leading fintech.
• Collaborative in‑person environment designed to accelerate innovation.