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This job expired on 02/08/2026. It no longer accepts applications.
Community Manager – Mobile Games
Mattel, Inc. · El Segundo
Job description
About the role
We are looking for an experienced Community Manager to shape and grow player communities for our upcoming mobile games. You will define engagement strategies, ensure players feel heard, and collaborate across product, marketing and support teams.
Key responsibilities
- Lead community strategy and daily operations across social platforms and player‑facing spaces.
- Develop and execute engagement plans, set voice, tone and moderation standards.
- Monitor sentiment, gather feedback and surface insights to product and design teams.
- Partner with Product, Marketing, Player Support and developers to align messaging for feature launches and live events.
- Draft and publish community updates, event announcements and issue communications.
Required profile
- 4+ years of experience in community management, preferably within free‑to‑play mobile gaming.
- Strong understanding of live‑ops, player motivations and community engagement drivers.
- Excellent written communication with a player‑first, brand‑conscious tone.
- Ability to handle sensitive situations with empathy and professionalism.
Required skills
- Management of community platforms such as Discord, Reddit and Facebook.
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Mattel, Inc.
El Segundo
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