Community Manager - Los Angeles

About the role

Greystar is hiring a Community Manager for a stabilized 375-unit apartment in Los Angeles (Newport Beach, CA). The role manages the day-to-day operations of the property, including the team, daily activities and resources, to meet budgeted financial and operational goals while complying with company policies and fair housing, disability and credit reporting laws. Schedule is Monday to Friday, 9am-6pm, subject to change.

Key responsibilities

• Manage the team: interview, hire, train, supervise and evaluate staff, including maintenance specialists.
• Control expenditures within the approved budget, manage petty cash, approve vendor invoices and prepare monthly financial reports.
• Set rent rates, collect rent and fees, and enforce leases, including approvals, inspections, notices and late fees.
• Develop marketing and leasing strategies to meet occupancy and revenue goals, and respond to resident complaints and service requests.
• Ensure maintenance standards and property safety, cleanliness and appearance.
• Meet with owners, provide performance updates and handle owner requests.
• In California, use the Lease File Checklist to keep lease documents complete and compliant.

Required profile

• 3-5 years of community management experience; 4-6 years minimum of relevant experience covering property management, sales, marketing and customer service.
• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• Valid driver's license to operate a golf cart on site; ability to lift up to 20 lb alone and 50 lb with help.
• California license and certification requirements apply.

Required skills

• Property management software, preferably Entrata, Yardi and/or OneSite.
• Internet, word processing, spreadsheet and database programs.
• Excellent communication, conflict resolution and customer service skills.

What we offer

• Salary range of $130,000 - $145,000, with possible bonus programs.
• Medical, dental, vision, disability and life insurance, with low employee medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays for new hires.
• 100% housing discount.