Community Manager

About the role

Tines is looking for a founding Community Manager to shape and launch its brand‑new community initiative. Reporting to the Director of Community & Developer Advocacy, you will be the operational engine that turns strategic vision into a vibrant, functional community.

Key responsibilities

• Launch and operate the community hub, defining categories, tags, onboarding flows, moderation workflows, escalation paths, accepted‑answer processes, reporting rhythms and member journeys.
• Apply an automation‑first mindset by leveraging Tines’ own automation platform to streamline community operations.
• Own community content and programming, creating and executing an editorial calendar that showcases high‑value automation use cases, blog posts and video tutorials.
• Act as the bridge between community members and the wider organization, ensuring community feedback informs product development and customer success.
• Collaborate closely with the Director of Community & Developer Advocacy and the Developer Advocacy lead to bring structure and operational excellence to the community.

Required profile

• Experience building or scaling a community from the ground up.
• Strong organizational and operational skills with a focus on process design.
• Ability to work collaboratively in a fast‑moving, lean team environment.
• Passion for automation, SaaS platforms and delivering value to users.

Required skills