Community Manager - Haven Reston

About the role

Greystar, a global real estate platform focused on institutional-quality rental housing, is hiring a full-time Community Manager for its Haven Reston property in Arlington, Virginia. The role manages the day-to-day operations of the property, including the team, daily activities and resources, so that budgeted financial and operational goals are met and the property complies with company policies and fair housing and other applicable laws.

Key responsibilities

• Help develop property budgets by analysing financial statements, marketing information and operational reports.
• Meet revenue targets by setting rent rates, collecting rent and fees, making bank deposits and preparing monthly financial reports.
• Approve vendor invoices, check certificates of insurance, code charges correctly and manage communication between vendors, accounting and the owner.
• Control spending within the approved budget and manage the petty cash fund.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees.
• Analyse market trends and implement marketing and leasing strategies to reach occupancy and revenue goals.
• Respond promptly to resident complaints and requests, and ensure the maintenance team meets service standards.
• Conduct regular property inspections to keep the grounds, buildings and amenities safe, clean and well maintained.
• Hire, train, supervise and evaluate property staff, and support the owner relationship through meetings, tours and updates.
• Complete accounting, financial and administrative reports and other assigned duties.
• In California, use the state-specific Lease File Checklist to keep lease documents complete and compliant.

Required profile

• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• 4-6 years of relevant experience applying property management, sales, marketing and customer service skills.
• Valid driver's license to operate a golf cart on site; all golf-cart drivers must hold a valid licence.
• All licenses and certifications required by state and local jurisdiction.
• Able to work in an office environment with occasional outdoor exposure and to lift up to 20 lb alone and 50 lb with help; routine local travel may be required.

Required skills

• Proficiency in internet, word processing, spreadsheet and database programs.
• Strong property management software skills, preferably Entrata, Yardi and/or OneSite.
• Management and supervisory skills to hire, lead, direct and evaluate team members.