Community Manager - Genoa Lakes

About the role

Greystar, a global real estate platform focused on rental housing, is hiring a full-time Community Manager for Genoa Lakes in Mesa, Arizona. The role manages the day-to-day operations of the property, including the team, daily activities and resources, so that budgeted financial and operational goals are met and the property complies with company policies and fair housing and other laws.

Key responsibilities

• Help develop property budgets by analysing financial statements, marketing information and operational reports.
• Meet revenue targets by setting rent rates, collecting rent and fees, making bank deposits and preparing monthly financial reports.
• Approve vendor invoices, check certificates of insurance, code charges correctly and manage communication between vendors, accounting and the owner.
• Control spending within the approved budget and manage the petty cash fund.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees.
• Analyse market trends and implement marketing and leasing strategies to reach occupancy and revenue goals.
• Respond to resident complaints and requests promptly, and ensure the maintenance team meets company standards.
• Conduct regular property inspections to keep the property safe, clean and well maintained.
• Hire, train, supervise and evaluate property staff, and support the owner relationship through meetings, tours and updates.
• Complete accounting, financial and administrative reports and other assigned duties.
• In California, use the state-specific Lease File Checklist to keep lease documents complete and compliant.

Required profile

• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• 4-6 years of relevant experience applying property management, sales, marketing and customer service skills.
• Valid driver's license to operate a golf cart on site; all golf-cart drivers must hold a valid licence.
• All licenses and certifications required by state and local law.
• Ability to manage multiple priorities in a fast-paced environment, and to lift up to 20 pounds alone and 50 pounds with help.
• Routine local travel may be required for bank deposits, training and outreach events.
• Bilingual English/Spanish is a plus.

Required skills

• Proficiency in internet, word processing, spreadsheet and database programs.
• Strong proficiency in property management software, preferably Entrata, Yardi and/or OneSite.
• Management and supervisory skills to hire, lead, direct and evaluate team members.