Community Manager for Mid‑Rise Lease‑Up Property

About the role

Greystar is seeking a Community Manager to lead day‑to‑day operations for the Alta Wyatt property in Durham, NC during its lease‑up phase. The role involves overseeing staff, financial performance, resident satisfaction, and compliance with all relevant regulations.

Key responsibilities

• Develop and manage the property budget, set rent rates, collect fees, and prepare monthly financial reports.
• Approve vendor invoices, manage petty cash, and ensure proper insurance documentation.
• Oversee leasing processes, including application approvals, rent discounts, renewals, inspections, evictions, and fee collections.
• Analyze market trends to create short‑ and long‑term leasing strategies that meet occupancy and revenue goals.
• Maintain resident satisfaction by promptly addressing complaints, service requests, and ensuring property upkeep.
• Supervise property staff through hiring, training, performance management, and ensure compliance with company standards.
• Maintain owner relationships by providing property updates, tours, and responding to owner inquiries.

Required profile

• Bachelor’s degree preferred in Business Management, Real Estate or related field.
• 4‑6 years of property management, sales, marketing, and customer service experience.
• Strong communication, conflict‑resolution, and customer‑service abilities.
• Ability to manage multiple priorities in a fast‑paced environment and work both independently and as a team leader.

Required skills

• Proficiency with property management software (Entrata, Yardi, OneSite preferred).
• Strong computer skills: internet, word processing, spreadsheets, and database management.
• Valid driver’s license for operating a golf cart on‑site.
• All required state and local licenses/certifications for community management.

What we offer

• Salary range $80,000‑$87,000 per year, with potential bonus programs.
• Competitive medical, dental, vision, disability and life insurance.
• Generous paid time off: 15 vacation days, 4 personal days, 10 sick days, 11 holidays, plus birthday off after one year.
• On‑site housing discount at Greystar‑managed communities (subject to availability).