Community Manager for Active Adult Community

About the role

The Community Manager leads daily operations of an Active Adult community, ensuring exceptional resident experiences, strong financial performance, and full regulatory compliance. Reporting to regional leadership, the manager acts as the primary liaison between ownership, residents, and the onsite team.

Key responsibilities

• Respond promptly to resident concerns, complaints, questions, and requests, resolving issues with empathy and problem‑solving.
• Prepare and submit accurate accounting, financial, administrative, and operational reports on schedule.
• Serve as liaison with ownership, investors, and regional/asset management teams, leading site visits and providing performance updates and market insights.
• Oversee hiring, onboarding, training, performance management, and professional development of onsite team members.
• Manage lease enforcement, including periodic apartment inspections, proper notice procedures, evictions, and rent collection.

Required profile

• Proven experience managing active‑adult (55+) residential communities.
• Strong knowledge of Fair Housing, ADA, FCRA, and related housing regulations.
• Demonstrated ability to lead and develop onsite staff.
• Excellent problem‑solving, communication, and resident‑service skills.

Required skills