Community Manager - Cabana Mesa

About the role

Greystar, a global real estate platform focused on institutional-quality rental housing, is hiring a Community Manager for its Cabana Mesa property in Phoenix. The role manages the day-to-day operations of the property, including the team, daily activities and resources, so that budgeted financial and operational goals are met and the property complies with company policies and fair housing, disability and credit reporting laws.

Key responsibilities

• Help set the property budget by analyzing financial statements, marketing information and operational reports.
• Meet revenue targets by setting rent rates, collecting rent and fees, making bank deposits and preparing monthly financial reports.
• Approve vendor invoices, check insurance certificates, code charges correctly and manage communication between vendors, accounting and the owner.
• Control spending within the approved budget and manage the petty cash fund.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees.
• Analyze market trends and implement marketing and leasing strategies to reach occupancy and revenue goals.
• Respond to resident complaints and requests promptly, and ensure the maintenance team meets service standards.
• Inspect the property regularly to keep it safe, clean and well maintained.
• Hire, train and supervise staff, and support the owner relationship through meetings, tours and updates.
• Complete accounting, financial and administrative reports; California managers use the state-specific Lease File Checklist.

Required profile

• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• 4-6 years of relevant experience in property management, sales, marketing and customer service.
• Valid driver's license to operate a golf cart on site; bi-lingual preferred.
• For California: all licenses and certifications required by state and local law.

Required skills

• Property management software, preferably Entrata, Yardi and/or OneSite.
• Proficiency in internet, word processing, spreadsheet and database programs.
• Management and supervisory skills.

What we offer

• Medical, dental, vision, disability and life insurance, with low employee medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year.
• Onsite housing discount for onsite team members, subject to availability.
• 401(k) with company match up to 6% after 6 months.
• Weekly, monthly and/or quarterly bonuses for onsite positions; quarterly or annual bonuses for corporate positions.
• 6-week paid sabbatical after 10 years of service.