Community Assistant at Hillside Commons

About the role

The Community Assistant supports the property management team in achieving occupancy and resident satisfaction goals at Hillside Commons, a student‑living community.

Key responsibilities

• Perform administrative tasks for the leasing office, including copying documents, filing resident files, preparing notices, handling calls, and organizing rent payments.
• Assist with leasing activities: conduct virtual tours, respond to online inquiries, greet and qualify prospects, give property tours, and show apartments.
• Generate lease paperwork, organize resident lease files, and support move‑in and move‑out processes, including mandatory “turn” dates.
• Answer incoming calls, set appointments, and conduct on‑campus marketing outreach to generate qualified traffic.
• Coordinate resident events, distribute flyers, newsletters, surveys, and handle after‑hours emergencies on a rotating on‑call schedule.

Required profile

• Ability to stand, walk, sit for extended periods and lift up to 25 lb independently (50 lb with assistance).
• Willingness to work flexible hours, including evenings, weekends, holidays, and at least one on‑call shift per week.
• Capability to work indoors and outdoors in all weather conditions.
• Strong customer‑service orientation with prompt, courteous response to resident concerns.

What we offer

• Hourly pay of $16.00–$17.00.
• Eligibility for quarterly or annual bonus programs based on individual and company performance.
• Benefits for part‑time team members: 401(k) with company match, Employee Assistance Program, paid sick time.
• Equal‑opportunity employment and consideration of applicants with arrest and conviction records.