Clinical Workflow and Training Specialist

About the role

VetsEZ is seeking a Clinical Workflow and Training Specialist for a Mississippi-based opportunity with frequent onsite travel statewide, supporting the implementation and operation of a statewide Health Information Exchange (HIE) and the development of a Health Data Utility (HDU). The role designs practical clinical workflows and delivers the training healthcare participants need to adopt HIE services. It is contingent upon contract award, and the candidate must be based in Mississippi and available for frequent onsite travel; an employee or consulting engagement may be considered.

Key responsibilities

• Assess clinical workflows and identify opportunities to integrate HIE information into everyday care.
• Document current and future EHR workflows, clinical use cases, and patient safety considerations.
• Develop role-based training plans linked to the workflows and services being implemented.
• Deliver onsite and virtual participant training, portal education, and adoption support.
• Create job aids, on-demand learning resources, and quick-reference materials for clinical users.
• Support testing and go-live, evaluate training and adoption outcomes, and improve workflows and learning content.
• Take on additional tasks as needed to support team objectives and the success of the project.

Required profile

• Bachelor's degree in health informatics, nursing, education, a clinical discipline or a related field.
• 5+ years of relevant experience, with demonstrated experience across the responsibilities above.
• Experience in clinical workflow analysis, clinical informatics or healthcare systems implementation.
• Experience developing and delivering healthcare technology or clinical systems training.
• Knowledge of EHR workflows, healthcare delivery processes and clinical adoption practices.
• Ability to translate clinical needs into functional requirements and practical instructional materials.
• Strong facilitation, presentation, documentation and multidisciplinary collaboration skills.
• U.S. citizenship, successful completion of a background check, and ability to obtain and maintain a Government/Public Trust clearance, including fingerprinting, when required.

Additional qualifications

• Clinical practice background, informatics certification or healthcare education credential.
• HIE portal, quality measure or rural healthcare experience.
• Experience with instructional design tools and learning management systems.

What we offer

• Medical, dental and vision coverage for eligible employees.
• 401k with employer match.
• PTO and federal holidays.
• Corporate laptop and training opportunities.