Client Strategy, Mid-Market
rogo · New York
Job description
About the role
Rogo’s Client Strategy team drives client outcomes for high‑growth financial technology solutions. You will own a portfolio of mid‑market accounts, guiding adoption, renewal and expansion while partnering with both day‑to‑day users and executive stakeholders.
Key responsibilities
- Develop and execute account strategies, identifying client priorities and high‑value financial workflows.
- Serve as the primary contact with a consultative approach, managing relationships and driving adoption.
- Work directly with bankers and investors to apply Rogo’s AI to research, diligence and analysis, building internal champions.
- Plan and run quarterly business reviews to align on goals, roadmap and next steps.
- Own the end‑to‑end renewal process, forecasting timelines and mitigating churn risk.
- Monitor adoption health signals, manage escalations and proactively prevent churn.
- Relay client insights to product and engineering to improve the offering.
Required profile
- 2+ years of front‑office experience in investment banking, private equity, private credit, asset management, hedge funds, or a comparable investment role.
- Strong relationship‑building skills with a focus on client outcomes, adoption, renewals and expansion.
- Excellent project management, communication and presentation abilities.
- High sense of ownership, able to track multiple work streams across the organization.
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Published 2 days ago
Expires 1 month from now
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rogo
New York
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