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Client Strategy, Mid-Market

rogo · New York

New
Mid 🇬🇧 English

Job description

About the role

Rogo’s Client Strategy team drives client outcomes for high‑growth financial technology solutions. You will own a portfolio of mid‑market accounts, guiding adoption, renewal and expansion while partnering with both day‑to‑day users and executive stakeholders.

Key responsibilities

  • Develop and execute account strategies, identifying client priorities and high‑value financial workflows.
  • Serve as the primary contact with a consultative approach, managing relationships and driving adoption.
  • Work directly with bankers and investors to apply Rogo’s AI to research, diligence and analysis, building internal champions.
  • Plan and run quarterly business reviews to align on goals, roadmap and next steps.
  • Own the end‑to‑end renewal process, forecasting timelines and mitigating churn risk.
  • Monitor adoption health signals, manage escalations and proactively prevent churn.
  • Relay client insights to product and engineering to improve the offering.

Required profile

  • 2+ years of front‑office experience in investment banking, private equity, private credit, asset management, hedge funds, or a comparable investment role.
  • Strong relationship‑building skills with a focus on client outcomes, adoption, renewals and expansion.
  • Excellent project management, communication and presentation abilities.
  • High sense of ownership, able to track multiple work streams across the organization.

Questions fréquentes

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Source : ats:ashby

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Published 2 days ago

Expires 1 month from now

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rogo

New York