Client Analyst - Employee Health & Benefits

About the role

Marsh & McLennan is hiring a Client Analyst for its Employee Health & Benefits practice in San Diego. You will work directly with the Client Service Team (Client Managers, Client Executives and Vice Presidents) to support routine client requests, liaise with carriers and keep client and carrier information accurate.

Key responsibilities

• Support the Client Service Team with the renewal process and gather census data, plan design, rate and claims history to prepare RFPs for renewals and prospective groups.
• Analyze market proposals to verify benefits, premium rates and competitiveness, and finalize client and carrier spreadsheets.
• Prepare and coordinate materials for enrollment and formal client presentations, and coordinate new plan implementation with carriers.
• Resolve coverage, claim and administrative issues for clients and respond to client and carrier questions promptly.
• Maintain the Agency Management System and the ImageRight System, and keep client data accurate and current.
• Provide day-to-day client service, support other Benefit Analysts, attend analyst meetings and follow the Procedure Manual.

Required profile

• 3 years of experience providing group health and benefits service, preferably at a brokerage or carrier or in a benefit specialist role in a large corporation's HR department.
• Bachelor's degree strongly preferred.
• Valid, unrestricted California Life & Disability license and continuing education compliance.
• Valid driver's license and dependable transportation.
• Able to manage multiple tasks and deadlines, work at varying pace and handle frequent interruptions.

Required skills

• Proficiency with Microsoft Word, Excel and PowerPoint, including tables, charts, pivot tables and formulas.
• Math skills for basic arithmetic, percentages and percentage increases or decreases.
• Above-average analysis, problem-solving and planning/organization abilities.

What we offer

• Base salary range of $41,200 to $76,800, depending on experience, skills, location and other factors.
• Possible performance-based incentives.
• Health and welfare benefits, tuition assistance, 401K and other retirement programs, and employee assistance programs.