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This job expired on 19/07/2026. It no longer accepts applications.
Chief Operating Officer
MUSEUM OF ICE CREAM · Boston
Job description
About the role
The Museum of Ice Cream (MOIC) is seeking a visionary Chief Operating Officer to partner with the CEO and drive the next phase of rapid growth. This builder role will translate creative ambition into disciplined execution across all operational functions while preserving the brand’s joyful culture.
Key responsibilities
- Partner with the CEO to develop and implement strategic plans for scaling the business.
- Oversee day‑to‑day operations, finance, people, marketing, production, construction, technology, and guest experience.
- Design and embed systems, processes, and leadership structures that support multi‑city expansion.
- Align cross‑functional teams around shared priorities, performance metrics, and growth objectives.
- Maintain a balance between operational rigor and the creative, hospitality‑focused culture of MOIC.
Required profile
- Proven experience leading operations in fast‑growth, founder‑led environments.
- Strong track record of building scalable infrastructure and teams.
- Deep understanding of hospitality, experiential entertainment, and large‑scale guest experiences.
- Ability to drive accountability without stifling creativity.
Required skills
What we offer
- Opportunity to shape a globally recognized experiential brand.
- Collaborative, high‑energy leadership team.
- Competitive executive compensation package.
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MUSEUM OF ICE CREAM
Boston