Case Consultant
ruttermills · Chesapeake
Job description
About the role
Rutter Mills LLP is seeking a committed, client‑focused Case Consultant to join its Front End Department. You will be the first point of contact for potential clients, guiding them through the intake process with professionalism and empathy.
Key responsibilities
- Manage incoming and outbound calls with warmth and accuracy.
- Conduct new client intakes for designated case types.
- Collect, verify, and document client information with high attention to detail.
- Perform data entry and maintain organized records.
- Communicate effectively with clients, referrals, walk‑ins, and team members.
- Assist with front‑end client support and ensure timely follow‑up.
Required profile
- Excellent oral and written communication skills.
- Previous sales experience preferred.
- Ability to work independently and as part of a team.
- Strong multitasking and adaptability.
- Bilingual ability is a plus.
What we offer
- Paid Time Off
- Health insurance
- 401(k) after 1 year
- Professional development assistance
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Published 5 hours ago
Expires 1 month from now
4 views · 0 interested
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ruttermills
Chesapeake