Care Manager I

About the role

The Institute on Aging (IOA) is looking for a Care Manager I to assess the psychosocial needs of low-income older adults and coordinate support services. The Care Manager I plans and monitors services and interventions so that quality care is provided.

Key responsibilities

• Conduct comprehensive and ongoing assessments of residents' psychosocial, physical, mental health, environmental and spiritual needs, and write the assessments.
• Develop and initiate a client-centered Community Living Plan and review and modify it regularly.
• Arrange and monitor community services, using knowledge of Medicare, Medi-Cal and other entitlement programs.
• Meet clients at least monthly, provide crisis intervention, advocacy, problem solving and therapeutic interventions, and educate clients and families about resources.
• Maintain care management relationships with clients and their significant others, and document case management activity in progress notes within 24 hours.
• Keep accurate charts, communicate with community providers while protecting confidentiality, and monitor the quality of services they provide.
• Participate in research, continuous quality improvement, team meetings, and use supervision appropriately.
• Follow the ethical standards of the National Association of Social Workers and the regulatory requirements of Community Living Services.

Required profile

• B.A. or B.S. in Social Work or a related field.
• One year of experience working with disabled adults and/or frail elderly.
• Understanding of the medical and psychosocial problems of functionally impaired adults and the frail elderly.
• Case management experience in the community health care delivery system.
• Bilingualism highly preferred: English plus Cantonese and/or Mandarin and/or Spanish.
• Ability to lift up to 25 lbs, reach, bend and walk, and to speak and write English clearly.

Required skills

• Exceptional communication and presentation skills with clients, support systems and health professionals.
• Detail-oriented, good problem-solving skills and ability to prioritize multiple tasks.
• Computer literacy.

Compensation range: $71,797 - $85,808 per year, depending on experience and education.