Care Coordinator

About the role

Ascension Recovery Services, in partnership with Indiana Treatment Centers, is hiring a full-time Care Coordinator in Mishawaka to guide individuals through recovery from substance use disorders and related mental health challenges. The role ensures a smooth, compliant and patient-centered experience from admission through discharge and transition of care, working closely with Admissions, Clinical, Medical, Recovery Support and Utilization Review teams. The position is flexible: depending on census, staffing and program priorities, the coordinator may focus mainly on intake, discharge and aftercare planning, or a combination.

Key responsibilities

• Intake and admission coordination: coordinate assessments, documentation and handoffs with Admissions, Nursing and Clinical teams, and ensure consents, screenings and documentation meet policy and regulatory standards.
• Discharge and aftercare coordination: plan discharges, arrange aftercare services, referrals and follow-up, and facilitate warm handoffs to outpatient providers, residential programs or community resources.
• Ongoing care coordination: monitor engagement, attendance and care milestones, take part in treatment team meetings, and collaborate with Utilization Review on authorizations.
• Documentation and compliance: complete and maintain accurate, timely documentation in the EMR and follow HIPAA, confidentiality and accreditation requirements.

Required profile

• High school diploma or equivalent.
• Experience in behavioral health, substance use disorder treatment, healthcare coordination, case management or a related field.
• Strong organizational skills and excellent written and verbal communication.
• Preferred: associate's or bachelor's degree in social work, human services, psychology or a related field, and experience in residential or inpatient SUD settings.

Required skills

• Comfort working in EMRs and clinical documentation systems.
• Familiarity with intake, discharge planning or care coordination workflows (preferred).
• Knowledge of trauma-informed care and recovery-oriented systems of care (preferred).

What we offer

• ICHRA health benefit with premium reimbursement, dental and vision insurance, employer-paid life insurance and a 401(k).
• Paid time off and paid holidays, plus an Employee Assistance Program.
• Career pathways, modern facilities and a safe, trauma-informed work environment.