Capital Order-to-Revenue Manager

About the role

The Capital Order-to-Revenue Manager leads and develops a team responsible for managing the complete order-to-revenue process for capital equipment sales. The role ensures accurate and timely execution of transactions from customer order through procurement, invoicing and revenue recognition, with a strong customer-first approach. It also involves applying accounting principles to daily operations and collaborating across Sales, Vendors, Accounting, IT and other departments.

Key responsibilities

• Maintain a customer-first mindset and lead, mentor and develop the team, including training and career development.
• Monitor order volume, complexity and team capacity, and track KPIs to measure performance.
• Collaborate with Sales, Vendors, Accounting, IT and others to resolve order issues and improve processes.
• Oversee procurement, vendor relationships, purchase order approval and compliance with legal and contractual requirements.
• Apply accounting principles (A/R, A/P, G/L) to invoicing and ensure transactions match contract terms.
• Analyze and manage risks around deadlines, payment terms, costs, invoicing and contract compliance.
• Oversee Microsoft Dynamics 365 Finance & Operations (D365 F&O) use, act as functional subject matter expert and support system enhancements, testing, training and user adoption.
• Develop, document and improve order-to-revenue processes, workflows and financial controls, and take ownership of escalated issues.

Required profile

• Bachelor's degree in Business Administration, Accounting, Finance or a related field, or equivalent experience.
• At least five years of management experience, preferably in order-to-revenue, order fulfillment, accounting operations or a related function.
• Strong working knowledge of accounting principles and ERP-driven workflows (sales orders, purchasing, invoicing, payment terms, A/R, A/P, G/L).
• Experience with an ERP system; D365 F&O experience strongly preferred.
• Working knowledge of contract terms and policies.

Required skills

• Advanced proficiency in Microsoft Office Suite, especially Excel.
• Strong analytical, problem-solving and decision-making skills.
• Excellent communication, organizational, time-management and conflict-resolution skills.

What we offer

• Competitive starting salary.
• Comprehensive health benefits, including a zero-premium medical plan option, vision, dental and company-paid life insurance.
• 3+ weeks of vacation to start and 10 company-paid holidays.
• 401(k) retirement plan with company contribution and tuition reimbursement.
• Employee appreciation events, perks and Employee Assistance Program.