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Call Center Agent (Remote)

Jobs for Humanity · Athens

New Remote
Remote 🇬🇧 English
Microsoft Office

Job description

About the role

We are seeking a motivated and customer‑focused Call Center Agent to join our remote team. You will handle inbound and outbound calls, provide excellent service, and resolve inquiries promptly.

Key responsibilities

  • Answer incoming calls and respond to customer inquiries
  • Make outbound calls to follow up on customer requests
  • Provide information about products and services
  • Resolve customer complaints and issues
  • Document all interactions in the call center software

Required profile

  • High school diploma or equivalent
  • Previous experience in a customer service role preferred
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team

Required skills

  • Proficiency in Microsoft Office
  • Familiarity with call center software

Questions fréquentes

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Source : ats:smartrecruiters

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Published 5 days ago

Expires 1 month from now

23 views · 0 interested

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Jobs for Humanity

Athens