Business Development Representative – Emergency & Restoration Sales

About the role

Join a leading restoration company as a Business Development Representative focused on emergency and restoration sales. You will build trusted relationships in the community before disasters occur and serve as the knowledgeable point of contact when emergencies happen.

Key responsibilities

• Develop and maintain relationships with fire departments, police, EMS, municipalities, insurance professionals, property managers, and community organizations.
• Attend networking events, chamber meetings, trade association gatherings, and community functions to promote services.
• Educate referral partners on emergency restoration services and respond to property loss incidents involving fire, water, storm, or other catastrophes.
• Meet with property owners during crises, explain the restoration process, and guide them to informed decisions.
• Coordinate with operations and project management teams to ensure an exceptional customer experience and maintain communication throughout the emergency response.
• Monitor incoming leads, achieve sales and business development goals, and participate in an on‑call rotation for emergencies.

Required profile

• Relationship‑focused, self‑motivated, and empathetic with strong organizational and accountability skills.
• Comfortable speaking with firefighters, insurance adjusters, business owners, and homeowners in high‑stress situations.
• Excellent communicator, calm under pressure, and driven to help others while achieving results.

Required skills

• Proven sales, business development, or customer service experience.
• Strong networking and relationship‑building abilities.
• Excellent verbal and written communication.
• Proficiency with technology and CRM systems.
• Valid driver’s license with an acceptable driving record.

What we offer

• Base salary dependent on experience plus uncapped commission.
• Company vehicle and fuel reimbursement.
• Company‑provided cell phone and laptop.
• Paid Time Off and flexible scheduling.
• Comprehensive onboarding, mentorship, and ongoing professional development.
• Industry‑leading training programs and career advancement opportunities.