Brand Representative - Westfield Galleria at Roseville, Hollister

About the role

Abercrombie & Fitch is hiring a Brand Representative for its Hollister store at Westfield Galleria at Roseville. Brand Representatives bring the store experience to life by engaging customers with care, representing the brand authentically and helping create a welcoming environment. The role suits someone who enjoys connecting with customers, helping them find what they need and keeping the store well presented.

Key responsibilities

• Provide warm, welcoming and attentive service to all customers, anticipate their needs, start conversations naturally and offer product support and styling guidance across categories.
• Support product replenishment and keep the sales floor clean, organized and visually consistent, including folding, hanging and sizing merchandise.
• Process purchases, returns and exchanges accurately and efficiently while keeping the checkout experience friendly.
• Support omni-channel orders such as Save the Sale, in-store pick-up and ship-from-store orders, including packaging.

Required profile

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement with operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What we offer

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement and training and development.
• Opportunity to become a Brand Affiliate.

The starting rate is $16.50 per hour. The company is an equal opportunity employer.