Branch Sales Manager - Adecco Staffing

About the role

Adecco Staffing is looking for a Branch Sales Manager in Louisville, Kentucky. The manager builds and executes business plans to bring in new clients, strengthen existing relationships and grow the bottom line, and is financially accountable for market sales plans, recruitment strategies, branch budget, profit and loss management and cost control. The role also includes recruiting, training and developing the branch team and delivering excellent service to candidates and clients.

Key responsibilities

• Grow and retain accounts: win back lapsed clients, meet client requirements and SLA targets, and run regular business reviews with clients and program teams.
• Maximise fill rate and time to fill while keeping high NPS scores, and present monthly or quarterly business reviews to the vertical Director or VP.
• Manage day-to-day colleague performance, coach and train recruiters, and monitor processes to improve service costs while meeting KPIs and SLAs.
• Manage the branch P&L, set and monitor pay and bill rates, forecast revenue and expenses, and establish a branch budget.
• Monitor workers' compensation and unemployment claims, keep licenses current, collect outstanding receivables and conduct branch audits.
• Build recruitment strategies through a digital presence and local relationships with colleges, Work Source centres, trade schools and grassroots groups, and join in recruiting when needed.

Required profile

• High school diploma or equivalent and 5+ years of relevant work experience.
• Two years of direct sales experience with a proven track record of increasing responsibilities; sales experience in a personnel service organisation is preferred.
• One year of supervisory or management experience with a sales or service-oriented staff.
• Effective written and oral communication, ability to work with all levels of staff and management, and ability to prioritise, schedule, make cold calls and give formal presentations.
• Working knowledge of labour and employment laws.

Required skills

• Proficiency with Microsoft Office: Word, Excel, PowerPoint and Outlook.
• People management and business development.