Branch Office Receptionist

About the role

Allied Universal, a security and facility services company, is looking for a Receptionist for its local branch office in Phoenix, Arizona. The role covers front desk operations, including answering calls, greeting and directing visitors and handling general administrative duties for branch staff.

Key responsibilities

• Maintain the front desk phone system: answer calls, respond to callers, direct calls and take and give accurate messages
• Greet and direct visitors according to the purpose of their visit
• Assist candidates with employment applications and other pre-employment paperwork
• Maintain personnel files in line with corporate HR guidelines
• Help with WinTeam data entry and file maintenance as directed by HR staff
• Support guard card license reporting for new hires and run weekly guard card audit reports as directed by HR
• Keep office supplies and the office organized
• May help the HR Coordinator with the uniform program, including measuring and ordering uniforms, tracking issuance and collecting them
• Carry out other administrative duties assigned by the Branch Manager or branch staff

Required profile

• High school diploma (or equivalent)
• 3 to 4 years of prior receptionist and/or human resources or related experience
• Excellent customer service, organizational and communication skills, able to work as a team player with internal and external customers
• Ability to handle large volumes of paperwork accurately

Required skills

• Microsoft Office products, internet and websites
• Prior experience with HRIS automated systems is a strong plus

What we offer

• Pay of $18.94 per hour
• Medical, dental, vision, basic life, AD&D and disability insurance
• 401(k) or supplemental income plan enrollment, subject to eligibility
• Eight paid holidays, five sick days and four personal days
• Vacation accruing at 3.08 hours per biweekly period