Bilingual Receptionist (English/Spanish) – Law Firm

About the role

We are seeking a professional, bilingual (English‑Spanish) Receptionist to be the first point of contact for clients, visitors and business partners at our fast‑paced New York City law firm. The role combines front‑desk duties with light administrative support, ensuring a welcoming and efficient experience for everyone who walks through our doors.

Key responsibilities

• Answer, screen and route a high volume of incoming calls professionally.
• Greet and escort clients, visitors, vendors and partners, providing a positive first impression.
• Schedule appointments and record messages, client communications and call notes in the firm’s case‑management system.
• Manage attorney and staff availability to direct calls and visitors appropriately.
• Receive, sort and distribute mail, packages and courier deliveries; coordinate outgoing shipments.
• Prepare, inspect and reset conference rooms before and after meetings, depositions and client conferences.
• Maintain the cleanliness and organization of the reception area, conference rooms, kitchen and shared spaces.
• Monitor and replenish office, kitchen and reception supplies, assisting with inventory and orders.
• Perform light administrative tasks such as filing, scanning, copying, data entry and document preparation while preserving confidentiality.
• Assist with additional administrative and office support duties as assigned.

Required profile

• Minimum two years of receptionist or front‑desk experience, preferably in a law firm or professional services setting.
• Fluent in both English and Spanish (required).
• Excellent verbal and written communication skills with a compassionate approach to client interactions.
• Professional appearance, demeanor and communication style.
• Strong organizational abilities and capacity to manage multiple priorities in a busy environment.

Required skills

• Proficiency with office technology and case‑management software (as used by the firm).