Bilingual Community Care Specialist

About the role

The Bilingual Community Care Specialist joins a mobile multidisciplinary team to deliver direct, patient‑centered care for adults with co‑occurring mental health and substance use disorders. The role focuses on high‑need, high‑risk clients, helping them transition from residential treatment to community‑based services and supporting long‑term stability.

Key responsibilities

• Conduct ongoing client evaluations, update treatment plans, and manage discharges.
• Provide case management and coordinate care with internal departments and external agencies.
• Assist clients in building life skills, securing employment, and obtaining supportive housing.
• Attend mandatory in‑person staffing, clinical oversight, and Adult Recovery Treatment meetings.
• Complete risk screenings, identify client needs, and process enrollment.
• Meet monthly billable services targets while traveling to various Crossroads facilities and community locations.

Required profile

• Bilingual in Spanish and English with a current or obtainable Interpreter Certification.
• Minimum six months of continuous sobriety and at least one year of direct client care experience in substance abuse or mental health settings.
• Current CPR/First Aid/Narcan training, negative TB test, and a valid Fingerprint Clearance Card.
• Arizona Peer Recovery Support Specialist Certification preferred and a clean motor vehicle record.
• Ability to pass background checks, including an Arizona Department of Health Services Adult Protective Services check.

What we offer

• 401(k) plan with up to 4% company match.
• Company‑paid medical, dental, vision, and life insurance premiums for full‑time employees.
• Supplemental life insurance, short‑term disability, paid time off, and tuition reimbursement.