Benefits Coordinator

About the role

The Archdiocese of Philadelphia's Human Resources Office at the Archdiocesan Pastoral Center is hiring a full-time Benefits Coordinator (35 hours per week, exempt FLSA). The role provides information and guidance to employees on medical and dental insurance, term and whole life insurance, accident and disability insurance, and retirement benefits for employees of the Pastoral Center, Catholic Social Services and satellite locations. It reports to the CHRO.

Key responsibilities

• Enroll and manage benefit changes for employees, coordinate with payroll and work with vendors on enrollments, terminations and benefit changes.
• Notify vendors of term benefits and handle refunds due the Archdiocese.
• Assist with Priest medical and dental plans and prepare quarterly health, travel, housing and retirement stipends for religious.
• Collect and code benefit continuation checks, communicate with participants about open enrollment and age-related rate increases, and track children aging out of coverage.
• Track New York Life term insurance approvals, complete termination paperwork and coordinate vendor changes with AON.
• Check and approve benefit bills for the Archdiocese, Catholic Charities and satellite locations, and fill out Medicare forms for retiring employees.
• Prepare agendas and minutes for the Board of Trustees and Pension Review Board, and work with Vanguard and PenServ on funding and records.
• Process data from parishes, agencies, secondary schools and the Data Processing Center, including lump sums for BNY Mellon, and sign payroll memos.
• Answer phones and questions from participants and employers on plan interpretation, vesting, service and pension status.

Required profile

• High school diploma.
• Excellent customer service, strong interpersonal and communication skills, and good research skills.
• Ability to organize, prioritize and solve problems; experience with benefits administration preferred.
• Confidentiality and respect for the Catholic faith.

Required skills

• Microsoft Office Suite.
• Vendor portal software.

Working hours are Monday to Friday, 8am to 4pm. Benefits are included.