Benefits Assistant – Administrative Support Coordinator I

About the role

The Human Resources Benefits Department at California State University, Fresno is seeking a Benefits Assistant to provide comprehensive administrative support. This full‑time, fixed‑term position (approximately one year) assists in delivering benefit services to faculty, staff, and administrators.

Key responsibilities

• Coordinate daily administrative tasks for the Benefits program, ensuring compliance with established policies and procedures.
• Process employee benefit enrollments, changes, and terminations accurately and timely.
• Generate and maintain reports, records, and documentation related to health, dental, vision, life, disability, and retirement plans.
• Respond to employee inquiries, providing clear information on benefit options and procedures.
• Support the Benefits Manager in policy interpretation, workflow improvements, and audit preparation.

Required profile

• Knowledge of office methods, standard procedures, and customer‑service principles.
• Familiarity with general practices, policies, and procedures of a Human Resources Benefits Department.
• Ability to manage and prioritize multiple tasks while adhering to deadlines.
• Strong attention to detail and accuracy in data handling.

Required skills

What we offer

• Competitive monthly salary ranging from $4,047 to $5,896.
• Comprehensive benefits package including medical, dental, vision, CalPERS retirement, paid holidays, and vacation.
• Professional development opportunities within a supportive university environment.