Benefit Analyst

About the role

Marsh & McLennan Agency is hiring a non-exempt Benefit Analyst in its Employee Health & Benefits department in Walnut Creek. You will work directly with the Client Service Team (Client Managers, Client Executives and Principals) to support routine client requests, act as liaison with carriers and maintain client and carrier information.

Key responsibilities

• Support the Client Service Team with the renewal process and gather census data, plan design, rate and claims history information to prepare RFPs for renewals and prospective groups.
• Analyze market proposals to verify benefits, premium rates and competitiveness, and finalize client and carrier spreadsheets.
• Prepare and coordinate materials for enrollment and client presentations, and coordinate new plan implementation with carriers.
• Maintain the Agency Management System and the ImageRight system, and keep client data accurate and current.
• Resolve coverage, claim and administrative issues for clients and respond to client and carrier questions promptly.
• Provide day-to-day client service, support other Benefit Analysts, attend analyst meetings and follow the Procedure Manual.

Required profile

• 3 years of experience providing group health and benefits service, preferably at a brokerage or carrier or in a benefit specialist role in a large corporation's HR department.
• Bachelor's degree strongly preferred.
• Valid, unrestricted California Life & Disability license and continuing education compliance.
• Valid driver's license and dependable transportation.
• Comfortable working at a varying pace, handling multiple tasks and deadlines, and working with internal associates and external vendors.

Required skills

• Proficiency with Microsoft Word, Excel and PowerPoint, including tables, charts, graphs, pivot tables and formulas.
• Math skills for basic arithmetic, percentages and amounts.
• Above-average analyzing, problem-solving and planning/organizational abilities.

What we offer

• Base salary of $41,200 to $76,800, depending on experience, skills, location and other factors, with possible performance-based incentives.
• Health and welfare benefits, tuition assistance, 401K, employee assistance program, domestic partnership benefits and career mobility programs.