Bell / Valet Attendant (AM / PM)

About the role

21c Museum Hotels, which combines a contemporary art museum, a boutique hotel and a chef-driven restaurant, is hiring a Bell / Valet Attendant (AM / PM) in Louisville, Kentucky. The position reports to the Front Office Manager / Rooms Manager and involves providing porter and valet services to hotel guests while ensuring their satisfaction and comfort.

Key responsibilities

• Clean lobby areas and entrances and keep them free of debris.
• Greet arriving guests, help unload luggage from vehicles and carry it to rooms, or use a luggage cart; offer to park guest vehicles and provide claim tickets.
• Help departing guests move luggage from the room to the lobby and load it into their vehicles.
• Deliver laundry, newspapers, ironing boards, linens and other items to guests promptly.
• Answer guest inquiries, explain hotel services and products, and give up-to-date hotel information.
• Keep up with local activities and recommendations, and greet passersby courteously.
• Perform other duties as assigned by management.

Required profile

• High school diploma or equivalent.
• At least two years of driving experience with a clean driving record.
• Able to work flexible hours including nights and weekends.
• Must be 18 years of age or older.
• Must pass a background check.
• Must be comfortable in various vehicle types and willing to train on manual transmissions within 90 days.

Required skills

• Valid driver's license; able to drive manual and automatic transmission vehicles.
• Ability to operate two- and four-wheeled luggage carts and standard office equipment.
• Ability to lift luggage up to 70 lbs and stand, walk and climb stairs for long periods.
• Strong communication skills and ability to speak and understand English.