AVP, Employee Listening (Engagement Survey & Continuous Listening)

About the role

The AVP, Employee Listening leads Moody's enterprise listening programs end to end, turning what employees say into clear insight and action across a global organization. The role sits within the People Strategy and Employee Experience team, which designs and runs programs that make employees feel heard, valued and connected to a purpose, using analytics, AI-enabled tools and real-time data.

Key responsibilities

• Own the full Business Engagement Survey lifecycle: planning, design, launch, communications, participation tracking, reporting and close-out across all regions.
• Manage the survey vendor relationship and partner with Digital People Systems to ensure accurate org hierarchy and employee data before launch.
• Lead the annual Great Place to Work survey and certification, using results to benchmark Moody's and support employer branding.
• Analyze survey results, partner with People Analytics to link engagement data with broader people and business metrics, and build dashboards and self-serve reporting.
• Present findings to executive leadership, the People Leadership Team, and as needed the Board and Operating Committee.
• Run action planning with leaders and HR Business Partners, giving tools, coaching and follow-through.
• Develop a multi-year employee listening strategy with topic pulses, lifecycle surveys, focus groups and observable data sources.
• Assess listening platforms in the market and recommend one to leadership.
• Partner with the VP, People Messaging to close the feedback loop with employees and shape questions that test how messages land.
• Navigate legal, privacy, works council and data protection reviews across jurisdictions.

Required profile

• 7+ years of experience in employee listening, engagement survey management, people analytics or organizational research, including enterprise-wide programs in a large global organization.
• Proven track record running a large-scale engagement survey end to end, including vendor management, survey design, legal and privacy review and executive reporting.
• Bachelor's degree or equivalent practical experience; advanced degree in I-O psychology, people analytics, statistics or a related field preferred.
• Confident presenter able to engage senior leaders, and able to lead through influence in a complex, matrixed, global organization.

Required skills

• Survey methodology and analytical skills; hands-on with Power BI.
• Employee listening platforms such as Glint, Peakon, Qualtrics or Culture Amp; platform selection or migration experience is a strong plus.
• Continuous listening, pulse or lifecycle survey design, and qualitative methods such as focus groups.
• Experience integrating generative AI or text analytics into insight work, and hands-on use of AI tools to streamline workflows.

What we offer

• Base salary range of $135,700 to $196,750 for US-based roles, plus incentive compensation.
• Benefits including medical, dental, vision, parental leave, paid time off, 401(k), life, disability and accident insurance, a discounted employee stock purchase plan and tuition reimbursement.