Associate Director of Operations – Home Health

About the role

Integrity Home Care + Hospice by BAYADA is seeking an Associate Director of Operations to lead and support its Home Health offices in Springfield and Lebanon, Missouri. This hands‑on leader will drive performance, develop teams, and ensure high‑quality care delivery.

Key responsibilities

• Provide operational leadership for the Springfield and Lebanon offices, partnering with senior leadership to improve efficiency and growth.
• Monitor and act on key performance indicators such as intake performance and operational productivity.
• Coach employees, set clear expectations, and foster a culture of accountability and teamwork.
• Identify improvement opportunities, implement solutions, and support employee development and retention.
• Collaborate with clinical, intake, and administrative teams to ensure seamless operations and compliance with policies and regulations.

Required profile

• Previous management or leadership experience, preferably in healthcare operations.
• Strong leadership presence with the ability to motivate, coach, and hold teams accountable.
• Excellent communication, interpersonal, and problem‑solving skills.
• Proactive, solutions‑oriented mindset with a sense of urgency.
• Willingness to travel between Springfield and Lebanon as needed.

Required skills

• Familiarity with Homecare Homebase (HCHB) system.
• Experience with OASIS documentation and processes.

What we offer

• Starting base salary of $85,000 annually plus performance‑based incentives.
• Weekly pay, comprehensive medical, dental, vision, 401(k) match, paid holidays, vacation and sick leave.
• Work‑life balance with a Monday‑Friday, 8:30 AM–5:00 PM schedule.
• Opportunities for professional development, mentorship, and career advancement.
• Eligibility for Public Service Loan Forgiveness as a nonprofit employer.